The Digitaf Club

Established in 2017 alongside the launch of Urban95 activities in Tel Aviv-Jaffa, the Digitaf Club is a unique municipal initiative designed for parents and their children aged birth to 3 years. Since their establishment, the two programs have collaborated closely, working hand in hand to support early childhood development.

The Digitaf Club, created and managed by Tel Aviv-Jaffa Municipality’s Spokesperson’s Office, is a digital platform that offers a vast selection of unique content for early childhood. It includes a variety of workshops, lectures, and interactive activities designed to meet the specific needs of young children and their caregivers. The initiative aims to ease the potential loneliness of parental leave while addressing the high cost of living in the city by offering all the activities free of charge.

From the very beginning, demand for activities was high, with city residents taking full advantage of the wide range of offerings and expressing great satisfaction. At its peak, 600 events were held monthly across the city. The activities, hosted at various community centers, require prior registration and are fully funded by the municipality. The range of activities includes storytelling hours, rhythm and music sessions, stroller and baby carrier tours, and more. Additionally, as part of Digitaf’s programming, a unique collaboration was established with community well-baby clinics, providing free resources and support in para-medical fields for toddlers and their parents. These include baby massage workshops, mother support circles, nurse check-ups, and developmental guidance.

Alongside its wide range of activities, Digitaf launched a Facebook group, establishing the first citywide community for parents of young children - The Digitaf Parents’ Community. The group quickly gained traction and now includes approximately 30,600 members.

While initially serving as a platform for promoting and registering for Digitaf activities, the Facebook group evolved into a direct communication channel between parents and the municipality. The Digitaf team’s prompt, professional, and high-quality responses encouraged parents to raise various early childhood-related municipal concerns, such as unclean playgrounds or requests for activities in specific neighborhoods. This streamlined communication allowed parents to receive quick answers without the need to wait for call center responses or submit formal online requests through traditional municipal channels. In addition, the group has become a space for parents to engage in discussions and seek advice on topics important to them, fostering a vibrant and supportive community.

 

Naturally, the partnership between Urban95 and the municipality’s Digitaf initiative was established in the first year of operations, driven by a shared focus on toddlers and their parents across the city. This collaboration is reflected in a shared sense of responsibility, the division of citywide services, and joint training sessions for Salta and Digitaf workshop facilitators. Broadly speaking, the two organizations’ areas of activity can be distinguished by their approaches. Urban95’s Salta content emphasizes community-focused, often ongoing, and play-based activities that strengthen the parent-child bond, and always require parents to be actively involved. In contrast, Digitaf takes a municipal approach, offering primarily one-time, recreational, and free activities, as well as large-scale flagship events. Over time, the Digitaf Club has become something of a Tel Aviv icon, serving as the face of the city for young parents and reshaping relationships among parents themselves and between parents and the municipality.

 

Partnering municipal units:
The Spokesperson’s Office; the Digitaf Team; the Community, Culture, and Sports Administration; the Social Services Administration.

Number of Participants

Varies based on the nature of the activity/event

Duration of the Activity

About 45 minutes

Location

* Community centers * Well-baby clinics *Public spaces

Cost Components

* Facilitator *The municipality’s Digitaf team * Flagship events

Suitable for Ages

Children aged birth to 3 years and their parents

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Impact

  • Addressing the high cost of living by offering high-quality content free of charge.
  • Increased resident satisfaction due to the new suite of services for toddlers and their parents.
  • Reducing the potential sense of isolation after childbirth and during parental leave.
  • Creating a digital municipal space for all early childhood content: The parent community engages in a variety of topics, beyond just Digitaf activities. The platform also facilitates direct communication between parents of toddlers and municipal representatives.
  • Empowering local self-employed women and creators: The wide range of activities, most of which are led by women, has opened new employment opportunities during daytime hours, which are particularly relevant for self-employed parents.

What we learned along the way

  • Flexibility in meeting the residents’ needs: The large parent community formed through the Facebook group highlighted the need for dedicated community management and responsive support for parent inquiries. The Digitaf team now maintains the group diligently and efficiently.
  • Demand increased as the offerings expanded: As the range of activities grew, so did the residents’ expectations, with these offerings becoming a standard feature anticipated by the city’s parenting community.
  • The key to success lies in high-quality collaboration among municipal departments. This involves effective coordination of content and activities, support for outdoor and public spaces, and the utilization of diverse resources beyond the community centers where most activities are typically held.
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